Replacement Policy
Replacement Policy – Talal Mobiles
Thank you for shopping with Talal Mobiles!
We value your trust and aim to provide you with authentic products and a smooth shopping experience. If you receive a damaged, defective, or incorrect item, our Replacement Policy ensures that your issue is handled quickly and fairly.
Eligibility for Replacement
You may request a replacement within 3 days of delivery if any of the following conditions apply:
The product received is damaged, defective, or not as described.
The product is unused, in its original packaging, and includes all accessories.
You have proof of purchase and a clear unboxing video or images showing the issue.
Once your request is verified, a new replacement product will be sent to you at no extra cost.
Non-Replaceable Items
Replacements will not be accepted if:
The product has been used or intentionally damaged.
The issue is due to customer mishandling after delivery.
The request is made after 3 days of receiving the product.
Replacement Process
Contact our support team via WhatsApp, phone, or email within 3 days of delivery.
Provide your order number, issue details, and proof (video/images).
Our team will review and verify your request.
Once approved, the replacement product will be shipped through Leopard Courier Service.
Refunds
Please note that Talal Mobiles does not offer refunds — only replacements for eligible cases.
Our goal is to ensure you receive the right product in perfect condition.
Contact Us
For any replacement inquiries, feel free to reach out to our support team:
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